Svære ord dominerer, når sundhedsvæsenet kommunikerer – Københavns Universitet

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17. april 2012

Svære ord dominerer, når sundhedsvæsenet kommunikerer

Introduktion:
It is vital that patients understand the language used in leaflets in medicine packages and in information for participation in medical research. The aim of the study was to determine the proportion of Danes with reading skills corresponding to 9-10 years of schooling who understand the language used by health-care professionals in materials targeted at laypeople.

Konklusion:
Ordinary words are difficult to understand when used in a medical context. Our study did not identify any rule or principle to predict which words laypeople understand. Consequently printed communications from the health-care system to laypeople must be pre-tested by end users to ensure comprehension.

Ref.: Ugeskr Læger 2012;174(14):925-930